Shipping policy
Thank you for visiting and shopping at HackStar. We are committed to delivering your order quickly, safely, and efficiently.
📍 Delivery Areas:
We currently ship across [list countries you ship to – e.g., UAE, Saudi Arabia, Kuwait, India, etc.].
🚚 Shipping Methods & Timelines:
- Standard Delivery : 3–7 business days (depending on location)
- Express Delivery: 1–3 business days (if available)
- Orders are processed within 24–48 hours after confirmation (except Fridays and public holidays).
💵 Cash on Delivery (COD):
- COD is available for selected regions.
- A small COD fee may apply (displayed at checkout).
💸 Shipping Charges:
- Free shipping on orders above [your threshold – e.g., AED 199].
- For orders below this amount, a flat shipping rate will apply, which will be visible at checkout.
📦 Order Tracking:
Once your order is shipped, you will receive a tracking link via email/SMS/WhatsApp to track your delivery status in real time.
❗ Delayed Deliveries:
Shipping delays may occur due to high demand, holidays, weather conditions, or courier issues. We will do our best to keep you informed in case of any delay.
🚫 Undeliverable Packages:
If a package is returned due to an incorrect address, non-availability, or refusal to accept delivery, the customer will be contacted to confirm re-shipping. Extra shipping charges may apply.
📬 Change of Address:
Once an order is placed, we can’t guarantee address changes. Please contact us immediately at [Your Support Email or Phone Number] for any urgent changes.
📞 Support:
For any shipping-related queries, reach us at:
Email: Hscreation2022@gmail.com
Phone: 9753665448
Thank you for shopping with us!